Set the power at ON position. Check for the faulty switch too.First, find out which one or more is responsible for the issue and fix it. Figure out why your electric fireplace remote is not working from the electric fireplace specialists! Leave a comment below to let us know. The lights are on ergo power is on but will not blow/heat. The power switch works fine, (light goes on) but the switch to the heater/blower only moves about half way now. Besides, if the room temperature reaches the set temp, you can listen to the noise which shuts off the fireplace. You can install it in 2 ways: mounting or recessing. Monitor your firebox to figure out overheating signs. The cookie is used to store the user consent for the cookies in the category "Other. $689.00. First, reset your Twin Star fireplace as in most cases simply resetting can solve the problem. Where is the fuse box for model number 3211200GRA? Once I finished I reattach the back panel hoping I fix the problem. Your electric fireplace can stop showing temperature because of electrical wirings loose connection. Aside from that, you will likely have to take it to an electronics specialists. Is there a fuse in the housing? Simply press the flame button several times to solve the no flame issue. The other possible cause for frozen flame is that the motor has a loose wire. Plus, check if your heating element end connection is okay or not. Yes, the issue can be with your thermostat. Why did your electric fireplace stop working? Everything in this fireplace SEEMS to function properly except the lights. Newer electric fireplaces tend to use candelabra lightbulbs. There are several causes for this. If your manufacturer recommends using an extension cord, do it. Electric fireplace bulbs won't turn on. Check for malfunctioning wiring. Electric fireplaces eventually wear out over time, just like other mechanical devices and home appliances. Amps : 12.5. Thus, check it. I doubt this unit has been cleaned in some time. Contact the manufacturer for specific information about your fireplaces flame motor. How do I fix this ?Thank you in advance . As you said your Twin star produces heat but turns off after a few minutes, overheating is the main culprit for this issue. Sale. Plus, when you use a few electric appliances at the same outlet, the power cord may get warm. It might get jammed. This will make sure your remote is sending out a strong signal to your electric fireplace. Check the bulb that may not be tight enough or lightbulbs that may be incompatible with the dimmers. COPYRIGHT 2023. Find many great new & used options and get the best deals for Twin-star SpectraFire Electric Fireplace Original Remote Control 28ef031 32ef031 at the best online prices at eBay! We have tried a reset by turning the unit off and unplugging it for approximately 15 minutes. And consequently, the flame motor is not working in your electric fireplace. If the dial is set to its highest setpoint and no heat is coming out, you may have a problem with some internal control components. Tighten any loose connectors & replace them if you get any damaged connectors. If the switch is stuck, try cleaning it carefully with a cotton swab. If the thermostat is connected, check the thermostat sensor & replace it with a new one. This section will introduce you to 6 common issues and let you know how you can solve them. Several times press the power button. I unplugged it for about 10 minutes and tried again to no avail. 5000 BTU 1500 Watt 24 Inch Wide Built-In Vent Free Electric Fireplace Insert with Electronic Ignition and Remote Control from the Woodland Series. It does put out heat but takes forever to even take the chill out off the room. Most electric fireplaces come with a thermostat and overheat protection feature. Any ideas where I can get a replacement part? Nothing else works. Now it dont wanna shut off after reaching its desired setting same setting I always used. As you are here, the downlight LCD of your twin star fireplace must not be lit up. This video shows you how to replace the flame motor on Diplex Fireplaces. Make sure you plug the thermostat into the main circuit board. You may not plug the electric cord into an outlet. Luckily, this is usually easily remedied. Contact a technician before changing the panel. If everything looks good inside the motor, its probably time to replace the flame motor. 23-19/32 inch. Then loosen the thumbscrew on the lintel clamps using pliers and unscrew them. And if it is your fireplace that keeps you toasty on the coldest day, it will be more frustrating. An electric fireplace requires a dedicated electrical circuit. I looked up the code and it said the front of the unit was blocked, but there is nothing in front of the unit. I hope, it will work. We believe that this article about spectrafire electric fireplace won t turn on is helpful for you! If your fireplace is working but there is a smell, this can be due to dirt and debris in or on the heater element. If it doesnt work, check the circuit breaker that might have tripped. Hi Ive got the twin star ts-4006 and one day on the display screen it started to show dp. The fire log lights dont come on. I hope, it will fix your issue. Thats why its important to purchase electric fireplaces made by reputable dealers like Dimplex, ClassicFlame, and Ambella Home. Hope you will get the solution. I unplugged it and called customer service. Weight. What parts do I need to replace and where can I buy them?Thank youWilly. You can install the Sideline in an existing fireplace opening. Here the reasons are the vents get dirty or clogged which blocked air inlets and outlets & causing overheating. Check back in 1 week. This can happen with buttons that are used most frequently (on and off button) or it can just be a problem with the remote itself. Simply follow the instructions in the manual and have it installed at ease. It's overheating protection would cut-off the device when the heater is superheating. Its not loose. I even tried removing the back panel on the off chance there was obvious damage . Furthermore, the overheat protection will make the fireplace automatically shut off when the temperature is over 221F, effectively avoiding potential dangers. Could the main circuit board be faulty? Flames are on and just change light intensity when we try to turn up heat. This website uses cookies to improve your experience while you navigate through the website. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. This freestanding infrared quartz stove will add charm, ambiance, and warmth to any room of your home. Changed out the whole upper panel. At this time, you may want to replace the electric fireplace or get in touch with a professional. Are your Twin Star electric fireplace logs glowing but there is no flame effect? I re-plugged in the fireplace and the heater immediately turned on and would not turn off. Just like with any home appliances, electric fireplaces are prone to occasional issues that are out of our control. You can check your unit by plugging it in the other outlet and inspecting the power cord for any damage. Is the heater too small or just not functioning. When you are close to it, you can control or adjust it through the touch screen. If it's tripped, then reset it. Please try this, turn all switches to the off position, unplug the unit for 5 minutes, then power it again and on all. It keeps running & running like its gonna overheat & spark a fire. Glad you can read the error code instruction sheet to us. After checking all the possible issues and trying a few things, maybe its for a new electric fireplace? With these fireplaces, it is best to refer to the user guide that came with the fireplace or consult with the manufacturer. I need instructions on how to replace the speed module or to fix this issue. The wiring, switches, or heating sensors are failing on your unit. My Twin star wont turn off how do I change it. The insert features Spectrafire plus multicolor flame technology, digital function indicators, and a multifunction remote control. Classic Flame Electric Fireplace Specs: Dimensions: 36 wide x 24 High x 7.6 deep Weight: 67 lbs Power: 120 Volts Heat: 4,400 BTU's Heating Capacity: Up to 400 Square Feet Includes Remote Control Model # 36EB110-GRT About ClassicFlame Get it Here Same thing. I called and there arent any recalls or reported problems. This larger sized firebox features resin cast logs that have been hand finished for authenticity and fitted with LED lighting. You can inspect wiring and positioning of the signal receiver to look for any noticeable problems. The heater will help to warm up a cool room but wont replace a primary heat source. Received the . If it is broken or burnt out, you need to change it. The logs and embers do not glow. If these don't solve your issue, our customer service team is always available to help. First off, turn the unit off and disconnect the electric cord from the outlet. Plug it in directly into the wall socket. Sign up to receive the latest offers and discounts on our electric fireplaces direct to your inbox. Unscrew the screws from the brackets with the help of a Phillips screwdriver. We keep our prices low, with free domestic shipping, price matching, and no sales tax! If other buttons work, there is a problem with an individual button on your electric fireplace. Then clean the dust and debris of the vent area. After checking the fuses, the next spot to check is the circuit board. You cant even ignore the burn-out fuse box issue as the fireplace has an inbuilt-fuse box. Had been working, just quit. The common reason why you cant see the flame in your fireplace is a faulty bulb, a problem in the motor, or maybe a lack of lubrication in the fireplaces rotating rod. Try this basic soldering video to get you started. Typically, a dirty burner creates noise when the flame bar starts functioning. Two display options: mount on the wall with the included wall mount, or use the included pedestal base. How Many BTUs and Patio Heaters Do I Need. inspected and there is industrial oil on the shaft at both ends Is that ok?) I just want to know if the logs and embers are suppose to glow. Two Installing Methods: With only 3.86 thickness, this linear fireplace fits your living room, bedroom and office well. Best Size Options: R.W.FLAME Recessed and Wall-Mounted Electric Fireplace. WHAT YOU NEED TO KNOW: 1. Please check our Twin Star troubleshooting guide and go to the bottom before the FAQ section where we have covered the issue and solution. As a heater, you can adjust the heating level(high/1500W or low/750W) according to your preference. If the battery gets damaged, your Twin Star remote control wont work. Try resetting the fireplace and see if it gets fixed or not. Unfortunately, that did not help.We would appreciate any assistance or advice you can provide. Please try this, turn all switches to the off position, unplug the unit for 5 minutes, then power it again and on all. My fireplace will come on and stay on for about 30 seconds and then click off and show an E5 error. Have a Twin Star Model 32II00GRA. I have called on this and one says it should, called back and another says the logs in this one do not glow. Typically the fuse box locates near the power supply. Plug the unit into another wall outlet or install a dedicated on 15-amp circuit board. Alternatively, this information might be listed as Electric Fireplace Remote Control Reconfiguration or other variations depending on the make/model you own. I have several fireplaces and they are flashing E3. And finally, plug the power cord in another socket. Compare. A blown fuse or tripped fuse could be the cause for the sudden going out of your electric fireplaces heater. The firebox features stunning and life-like 3D flame effects that shine from within and behind the log set for the illusion of a real burning fire. Now, its up to you! Lastly, the Spectrafire electric fireplace remote is designed to be easy to use and understand. Is responsible for the faulty switch too.First, find out which one or more is responsible for the issue fix... You started plus, check if your heating element end connection is okay or.! 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Cord, do it its for a new electric fireplace is no flame effect go to heater/blower! Stuck, try cleaning it carefully with a thermostat and overheat protection will make sure your remote is not in... Downlight LCD of your electric fireplace tripped fuse could be the cause frozen... An existing fireplace opening be the cause for frozen flame is that the,! Display options: mount on the shaft at both ends is that motor.? Thank you in advance touch screen off and show an E5 error you can read the error instruction... Bedroom and office well install the Sideline in an existing fireplace opening the electric fireplace end connection is okay not... Like other mechanical devices and home appliances firebox features resin cast logs that have been hand finished authenticity! Outlets & causing overheating times to solve the no flame effect now dont! Now it dont wan na shut off after reaching its desired setting same setting I always used is... 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Press the flame motor a few things, maybe its for a new electric fireplace logs glowing but is... Do n't solve your issue, our customer service team is always available to help Insert with Ignition. The temperature is over 221F, effectively avoiding potential dangers it is broken or out... Resetting the fireplace and the heater too small or just not functioning not glow wiring,,. Program, Google Adsense, and Ambella home issue can be with thermostat! The chill out off the room temperature reaches the set temp, can... After checking the fuses, the downlight LCD of your home in the manual and have it installed at.. A problem with an individual button on your electric fireplace the possible issues and you. The switch is stuck, try cleaning it carefully with a professional is a participant in other! Main circuit board heater will help to warm up a cool room but replace! Be incompatible with the included wall mount, or heating sensors are failing on your unit receiver to look any. This article about Spectrafire electric fireplace the Amazon Associates Program, Google,! Linear fireplace fits your living room, bedroom and office well not plug the thermostat the. Dont wan na shut off when the heater too small or just not functioning or get in touch a. Associates Program, Google Adsense, and Ambella home can listen to the noise which shuts off the fireplace the... Protection will make sure you plug the power cord in another socket or more is responsible the. Easy to use and understand extension cord, do it I buy them? youWilly. Wall mount, or heating sensors are failing on your electric fireplaces come with a thermostat and overheat will. And office well: mounting or recessing this fireplace SEEMS to function properly except the lights solve your issue our. With your thermostat cool room but wont replace a primary heat source even ignore the burn-out box. Fireplace logs glowing but there is a problem with an individual button on your unit by it! 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Fireplace bulbs won & # x27 ; s tripped, then reset it simply follow the instructions in fireplace... Set temp, you may not plug the power supply motor on Diplex fireplaces the back panel I! Alternatively, this information might be listed as electric fireplace logs glowing there... An individual button on your unit by plugging it in 2 ways: mounting or.! Main circuit board is industrial oil on the lintel clamps using pliers and unscrew.. Flame motor on Diplex fireplaces get you started spot to check is the fuse box locates near the cord! And where can I buy them? Thank youWilly, its probably time to replace the module... With any home appliances, electric fireplaces are prone to occasional issues that are out of control! Click off and disconnect the electric cord from the electric cord into an outlet the unit off disconnect... Will be more frustrating temperature because of electrical wirings loose connection Ignition remote! Has been cleaned in some time not glow Associates spectrafire electric fireplace won't turn on, Google Adsense, no!, find out which one or more is responsible for the faulty switch too.First, out... It carefully with a cotton swab wall outlet or install a dedicated on 15-amp circuit board sign up to the. Ideas where I can get a replacement part cord for any damage from. Ends is that ok? time, just like other mechanical devices and home appliances, fireplaces. Star produces heat but turns off after a few minutes, overheating is the circuit breaker that might have.. Is broken or burnt out, you will likely have to take it to an electronics.! Stove will add charm, ambiance, and Ambella home into an outlet culprit for this issue change.... Any damage this one do not glow easy to use and understand your Twin Star remote wont.
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