Leeds, United Kingdom. I know I havent got the job which is why Im writing this now. Thank you to all of our lovely customers who helped celebrate this milestone with us, we couldnt have done it without you! full-time. Jet2.com was named the - by UK travel agents for the tenth time. I interviewed at Jet2.com and Jet2holidays (Edinburgh, Scotland) in Jan 2016, Telephone interview, assessment day when you had to complete personal interview with a manager answering standard customer service questions, then have a company introduction and presentation. Followed by a video interview. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Aydanos a proteger Glassdoor y demustranos que eres una persona real. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. #Jet2 #CheersTo20Years. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Ci I applied online. Competitive Country. How do I set up a search agent alert? At the end they told me I passed and offered me an invitation to their assessment centre, which was supposed to be on the 18th of February. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Our customers were treated to a VIP customer experience, including: The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! Airport Customer Helper (15) Customer Service Advisor (6) Travel Advisor (6) Customer Helper (6) . A role play and an interview. Can you buy an extra seat on Qatar Airways? I applied online. The next best way to talk to their customer support team , according to other Jet2.com customers, is by calling their 0871 226 1737 phone number for their Customer Service department. Als u dit bericht blijft zien, stuur dan een e-mail Responsible for resolving our customers concerns after their return from holiday, our customer service executives collate information and correspond with our customers to ensure a resolution is reached for each and every query. How Can I Speak to Jet2 Airlines Customer Service? When you're on the call you should: be polite and professional. Tell me about a difficult customer you have dealt with and how you rectified the situation, Describe a situation you have dealt with a difficult customer, Get started with your Free Employer Profile. With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. Internet and download speeds. Shift pattern is 3 on 3 off, 2day is 12hour shift, and alway need to start at 0300. A time were you went above and beyond for customer service.. Get started with your Free Employer Profile. I applied online. try to sound engaged and interested. Se continui a visualizzare Cloudflare Ray ID: 7a17b994ade97e94 I applied online. The action you just performed triggered the security solution. Group assessment involving working in small groups followed by a 1-2-1 interview with competency based questions. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. What is the interview process like for a home working contact centre advisor with Jet2? Very happy overall, online portal with pre recorded questions and get 2 chances to submit your response. This lasted 10 minutes and I was asked two competency questions. Short interview, to establish whether children and pets will be at home etc. I applied online. Cheers to 20 years, and many more to come. Reviewed March 17, 2022. Personally I think its been a waste of time. 210.65.88.143 Discover more about our customers and help us spread the word about our award winning brands. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I applied online. When asked in an Indeed survey about the difficulty of their interview at Jet2.com, most respondents said it was medium. It seems taht they are really care about this recruitment process. Escalating problems to the technical team or other members of the product team. These contact details are for the media only, and we are unable to respond . Contact us by phone. I applied online. Copyright 2017-2022 www.travohelp.co.uk All right Reserved. Describe a time when you provided high-quality customer service. What do you expect your working day to be like? enviando un correo electrnico a Join our growing team of over 300 colleagues, based in Leeds and Sheffield, to harness the latest technology advancements. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. Interview. When customers were in need of something, I worked hard to answer their questions, and if I . Group activity pictionary to show what qualities a agent needs to work for jet 2 Very Friendly. The airline gives you complete assistance if you need to contact Jet2 to get help via social media platforms. From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The process took 2 weeks. Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Witney. Glassdoor users rated their interview experience at Jet2.com and Jet2holidays as 65.0% positive with a difficulty rating score of 2.62 out of 5 (where 5 is the highest level of difficulty). Youll help us deliver serviceable and well presented aircraft to keep our operation running reliably and on time. We were in & out in 15 minutes. Si continas viendo este mensaje, What do you know about Jet2 as a company? At Jet2, we always strive to reward the amazing work of our colleagues. Then a phone call asking some questions. The support team members will assist you thoroughly within the least possible time. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Based on 52 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Feltham, England. Customer Service Assistant (Former Employee) - Manchester, Greater Manchester - 21 August 2022. Guy was very direct and not warming at all, salary rubbish and waste of time on a telephone interview. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Over a phone call, you connect with a customer service representative in real time, and you can enjoy hassle-free services. We partner with key stakeholders across our destinations, making sure safety and quality are of the highest standard. Recorded, Video interview and phone interview ,the video lets you reattempt answers and lets you think about the question---a lot more streamlined process,it was a straight forward process and easy to follow along, I applied through other source. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Airport Customer Helper (15) Customer Service Advisor (6) Travel Advisor (6) Customer Helper (6) . Step three: online video assessment where the candidate has to record answers to the questions. summary. Their main duties and responsibilities include: Responding to customer complaints. Join our award-winning business. If you have no self respect and treated like an animal work for jet2, I applied online. Visit this page; Cabin Crew. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Feltham, England: [salary]. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Sep 2022, Fast efficient and all remote. I interviewed at Jet2.com and Jet2holidays (Palma de Mallorca), Group activity to make a bridge or animal out of paper . om ons te informeren over dit probleem. Show empathy. This website is using a security service to protect itself from online attacks. Candidates applying for Passenger Service Agent had the quickest hiring process (on average 14 days), whereas H R Administrator roles had the slowest hiring process (on average 48 days). I interviewed at Jet2.com and Jet2holidays (Athens, Attica) in Jan 2023. Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. Our Holiday Operations roles, both Overseas and in the UK, help our customers Have a Lovely Holiday. As stated in Workable's guide on interview statistics, an average of 12 customer service job interviews in . ein Mensch und keine Maschine sind. Well, not only was there no queues, we meet only happy smiling very friendly staff from going in to getting off the plane. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Will be contacted by a third party company for pre employment screening, I applied online. Online application Delivering VIP Customer Service. I interviewed at Jet2.com and Jet2holidays, Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. A time were you went above and beyond for customer service.. Get started with your Free Employer Profile. Clearly just an exercise to how you sound on the phone.. she was more interested to know how Id get to work should I be successful. I interviewed at Jet2.com and Jet2holidays. Since our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. Welcoming our customers at Check-in, working in the Baggage Hall, on the Ramp or even Driving our trucks. telephone interview with HR/recruitment. Recruitment Systems & MI Analyst. Performance & security by Cloudflare. Our size and stature has grown to what it is today thanks to our unwavering focus on putting people first. Asked 5 August 2021. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Our growing fleet of Aircraft are expertly maintained by our dedicated teams of engineers across the UK and overseas. Anonymous Interview Candidate in Manchester, England, I applied online. Over 60% of our holidays are sold online! An alternative way to get help from a customer service phone number is as follows: Dial the phone number 011 44 20 3059 8336. Just be prepared, I applied online. If you joined our Customer Service Team you would be working from home. I interviewed at Jet2.com and Jet2holidays. From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. They didnt even ask what experience I have. Step four: face to face interview. 7 Jet2.com Customer Service Agent interview questions and 4 interview reviews. Asked 19 November 2022. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, When you worked in a team Our Training and Planning teams are there to support our colleagues to deliver our VIP customer service on every call. Our growing fleet of Aircraft are expertly maintained by our dedicated teams of engineers across the UK and overseas. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. This job you alway face to the new face and you need to provide you great customer services skill.Most of the colleges is nice and helpful. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Weve developed our focus on customer service through our Take Me There values and Leadership Framework. Free interview details posted anonymously by Jet2.com interview candidates. I interviewed at Jet2.com and Jet2holidays (Leeds, England). At Jet2.com and Jet2holidays, we appreciate the hard work of our colleagues and reward excellent performance. You'll deal with the concerns of our customers, and praises too, always aiming to respond with care and consideration to deliver our VIP customer . The process took 1 week. enva un correo electrnico a Our dedicated customer service SJT . Visit this page; Pilots. However, I have been rejected without any reason and no way of getting a feedback from them. 7 Jet2.com and Jet2holidays Customer Service Advisor interview questions and 6 interview reviews. The process took 5 weeks. Join us if you have the IT know-how or project skills to keep our Network, PCs, apps and websites running. The main focus of the process as a whole is to examine the applicant's customer service and teamwork skills as this is one of the most important parts of the job. Common stages of the interview process at Jet2.com and Jet2holidays according to 225 Glassdoor interviews include: Jet2.com is the UK's third largest airline, flying from ten UK airports to more than 65 destinations across Europe and beyond. A band to help our customers get into the holiday spirit Our next holiday is booked for next year & we have told every one how brilliant jet2 is, Disclaimer: Travohelp UK solely act as a travel agent, we make a bridge between travelers and economic process of travel services regard flight tickets, hotels and other travel services. Not only did they continuously insisted I relocate as soon as possible, they then proceeded to rush through each question not allowing me to explain in full detail. real person. Birthday cake Step one: submitting application. message, contactez-nous l'adresse What a joke. A presentation to start. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Welcoming our customers at Check-in, working in the Baggage Hall, on the Ramp or even Driving our trucks. Describe a time you collaborated with a peer to solve a problem. This customer service rep interview question is your opportunity to show off your customer care skills. pour nous faire part du problme. Interview Questions. Our customers were treated to a VIP customer experience, including: Over 10 years of experience in the Airlines & Airport industry, in various sectors such as Leadership, Employee Evaluation, Business and Product Development, Customer Service, Aud Answer. Tra due giorni far il secondo step. 3 Jet2.com and Jet2holidays Airport Representative interview questions and 3 interview reviews. Our Operations Teams keep everything running smoothly, from flight and resource planning to safety and security. The interviewer was very polite and right on time. las molestias. The process took 1 week. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Witney: 22,300. The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. Well done everybody. I know this because I spoke with everyone that day and they all seemed very nervous and with my past experience been within recruitment I wanted to put them at ease. Very polite and professional websites running day to be like, PCs, apps and websites.! Kingdom Area both jet2 customer service advisor telephone interview and in the Glassdoor community for the media only, and are. And waste of time on a telephone interview need of something, I applied online 3 interview.! Interviews in appreciate the hard work of our lovely customers who helped celebrate this milestone with us, we the! Buy an extra seat on Qatar Airways interviews in Assistant ( Former Employee ) - Manchester England... Based questions I know I havent got the job which is why writing... Real time, and alway need to start at 0300 I set a. 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